This policy has been established by Zhenmorntek (referred to below as "we", "us" or "our") for the processing of your personal information. We understand how important your personal information is to you, and we will do everything we can to protect your personal information and your privacy. This policy is intended to help you understand our privacy practices, including what personal information we collect, how we use it, and how we protect it.
Please read this policy carefully before using our products and services, and confirm that you fully understand what it sets out (particularly the text in bold). You may make whatever choices you consider appropriate under this policy. Please begin using our website and other products or services only after you have confirmed that you fully understand and agree to this policy. If you do not agree with its contents, we will not be able to provide our products or services to you properly, and you should immediately stop accessing or using Zhenmorntek products and services.
Please note that this policy does not apply to other third-party products or services that you reach through our products and services (such "other third parties" include your counterparties in transactions, any third-party websites and third-party service providers). Third-party services are governed by their own privacy policies, and before choosing to use a third-party service you should fully understand the functions of that third party's products or services and its privacy policy.
If you have any questions about this policy while reading it, you can contact us using the details at the end of this policy, and we will answer you as soon as possible.
How We Collect and Use Your Personal Information
If you contact us through the details published on this website to communicate about or enquire after products or services, we may collect information you provide voluntarily, such as your name, telephone number, email address and employer, in order to contact you and respond to your enquiry. If you decline to provide such information, it may affect our ability to respond to your needs promptly, but it will not affect your ability to browse publicly available information on this website.
If you are the contact person at an organization we work with, we will collect the relevant personal information about you (including but not limited to your name, telephone number, email address, postal address, job title and company name, as determined by the information you provide) in order to complete transactions and cooperation relating to products and services.
How We Entrust Processing, Share, Transfer and Publicly Disclose Your Personal Information
We will not share or transfer your personal information to any company, organization or individual, or use it for public disclosure, unless we have your explicit consent.
To complete product delivery, where transport is handled by a third-party logistics company, we will disclose to our logistics partner the personal information necessary for you to receive the shipment (including your name, telephone number and delivery address), and will inform you of the relevant circumstances in accordance with the law. You acknowledge and agree that the relevant logistics company will inevitably learn of and use your personal information.
Exceptions to Consent
Under the relevant laws and administrative regulations, we may process your personal information (including collecting, storing, using, processing, transmitting, providing, disclosing and deleting it) in the following circumstances without obtaining your consent:
- Where necessary for us to perform our statutory duties or legal obligations;
- Where necessary to conclude or perform a contract to which you are a party, or to implement human resources management in accordance with lawfully established labour rules and regulations and lawfully concluded collective contracts;
- Where necessary to respond to a public health emergency, or to protect the life, health and property safety of natural persons in an emergency;
- Where necessary to process your personal information within a reasonable scope for news reporting, public opinion supervision and similar activities carried out in the public interest;
- Where your personal information has been made public by you or otherwise lawfully made public, and is processed within a reasonable scope in accordance with the Personal Information Protection Law;
- Other circumstances provided for by laws and administrative regulations.
How We Store Your Personal Information
Storage Location
In accordance with laws and regulations, we store personal information collected and generated during our domestic operations within the People's Republic of China. Where cross-border transfer is required, we will ensure that it complies with the national laws and regulations governing the outbound transfer of personal information.
Storage Period
We retain your personal information only for as long as is necessary to provide the relevant products or services, unless a longer retention period is required or permitted by law. Once the necessary period has passed, we will delete or anonymize your personal information, except where laws and regulations provide otherwise.
How We Protect Your Personal Information
We use security safeguards to protect the personal information you provide and to prevent unauthorized access, public disclosure, use, modification, damage or loss of that data. We take all reasonable and practicable measures to protect your personal information.
The internet is not an absolutely secure environment, and no product, service or data transmission can be guaranteed to be 100% secure. Even so, we will do our utmost to protect your personal information. If a personal information security incident unfortunately occurs, we will inform you promptly as required by laws and regulations and report the handling of the incident to the regulatory authorities as required.
Your Rights Concerning Your Personal Information
We take the management of your personal information very seriously and do our utmost to protect your rights to be informed about and to decide on your personal information, as well as your rights to access, copy, correct, supplement, transfer and delete it, to restrict its processing, and to withdraw your consent or authorization. To exercise any of these rights, please contact us using the details published in this policy.
How We Handle the Personal Information of Minors
Our products and services are not directed at minors. If we discover that we have collected a minor's personal information without first obtaining verifiable consent from a guardian, we will endeavour to delete the relevant information as soon as possible. If you are the guardian of a minor and have questions about that minor's personal information, please contact us using the details published in this policy.
Revision and Updating of This Privacy Policy
This policy describes our personal information processing item by item and in good faith, and we undertake to update it promptly if it changes. After this policy is updated, we will issue a revised version and draw your attention to the changes in an appropriate way so that you are aware of the latest version.
If you do not agree with the revised privacy policy, you have the right to stop using this website and the services we provide, and you should do so immediately. If you continue to use this website or accept the services we provide, this indicates that you have fully read, understood and accepted the changes we have made to the relevant terms of this policy.
How to Contact Us
If you have any request, question, comment or suggestion about this policy or about your personal information, you can contact us at [contact@zhenmorntek.com]. We will normally reply within [15] days. If you are not satisfied with our reply and believe that our processing of personal information has seriously harmed your lawful rights and interests, you may also lodge a complaint or report with the Cyberspace Administration, the Ministry of Industry and Information Technology or other authorities, or seek a solution by bringing a lawsuit before the people's court with jurisdiction at Zhenmorntek's place of domicile [Building 5, Lvmai Zhigu, 2082 Huifeng West Road, Fengxian District, Shanghai].
Updated: August 20, 2026
Effective: August 20, 2026
